Shipping policy
UK delivery
Delivery is free to all UK mainland addresses.
We dispatch orders within 1-3 working days. Most items ship directly from our suppliers' warehouses, so delivery usually takes 7-12 working days from when you order. You'll get a tracking link by email as soon as your order ships.
Delivery to Northern Ireland, the Highlands and Islands, and BFPO addresses may take a few days longer. We don't currently ship outside the UK.
Late or missing parcels
If your order hasn't arrived within 12 working days, email yardnook@gmail.com and we'll chase it. If it's lost, we'll send a replacement or give you a full refund.
If a parcel arrives damaged, please keep the packaging and send us a photo.