FAQs

How long does delivery take?

Usually 7-12 working days from when you order. Delivery is free to the UK mainland and every order is tracked.

Where does my order come from?

Most items ship directly from our suppliers' warehouses, which may be outside the UK. Every order is tracked from dispatch to your door.

Can I return something?

Yes. You can cancel within 14 days of receiving your order for any reason. Faulty items can be returned for a full refund within 30 days. See our refund policy for details.

How do I track my order?

We email a tracking link as soon as your order ships. Can't find it? Check your spam folder or email yardnook@gmail.com.

How do I contact you?

Email yardnook@gmail.com or use our contact form. We aim to reply within 1 working day.